TY - BOOK AU - Bartolomucci Boyd,Linda R. AU - Frain,Judy AU - Campton,Sharon AU - Nguyen,Jaime TI - Effective communication for health professionals SN - 9780323625456 PY - 2020///] CY - St. Louis, Missouri PB - Elsevier KW - Professional-Patient Relations KW - Communication KW - Health Communication KW - Health Personnel N1 - Includes bibliographical references and index; Communicating in health care -- Gathering information -- Educating patients -- Communicating with diverse patient groups -- Communicating through barriers -- Communicating through illnesses and disorders -- Communicating through the grief process -- Communicating in the workplace -- Documenting patient care ER -