Hoffman, Edwin Marianus,  1949- <br/><br/>
Diversity competence :  cultures don't meet, people do / 
Edwin Hoffman, Arjan Verdooren. 
 - 352 pages :  illustrations ;  25 cm 
<br/><br/>Includes bibliographical references (pages 326-343) and index. 
<br/><br/>Introduction: Intercultural communication in a globalized world -- Culture: everywhere and nowhere -- From intercultural competence to diversity competence -- Critical diversity issues: power and ethics -- Diversity-sensitive communication and the TOPOI model -- The TOPOI area Tongue: verbal and non-verbal language -- The TOPOI area Order: views and logic -- The TOPOI area Persons: identity and relationship -- The TOPOI area Organization -- The TOPOI area Intentions: motives -- TOPOI interventions -- Applications of the TOPOI model. 
<br/><br/><label>ISBN: </label>9781789242409  RM189.74 (PTSL) 1789242401 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cultural pluralism.<br/>Intercultural communication.<br/>Interpersonal communication.