TY  - BOOK
AU  - Lester,Jessica Nina
AU  - O'REILLY,MICHELLE
TI  - Applied conversation analysis: social interaction in institutional settings 
SN  - 9781506351261
PY  - 2019///
CY  - Los Angeles
PB  - SAGE
KW  - Conversation analysis
N1  - Includes bibliographical references (pages 271-285) and index
ER  -