TY - BOOK AU - Wallace,J.D. AU - Becker,Dennis TI - The handbook of communication training: a best practices framework for assessing and developing competence SN - 9781138736528 PY - 2019/// CY - London, New York PB - Routledge,Taylor & Francis Group KW - Communication in organizations KW - Business communication N1 - Includes bibliographical references and indexes ER -