TY  - BOOK
AU  - Linder,S.Wayne
ED  - Bank Administration Institute.
TI  - Total quality loan management: applying the principles of TQM to improve lending performance 
SN  - 812190840X
PY  - 1995///
CY  - New Delhi
PB  - S. Chand & Company Ltd.
KW  - Bank loans
KW  - Bank management
KW  - Total quality management
N1  - 'A Bankline publication.'; Includes bibliographical references and index
ER  -