TY - BOOK AU - Connor,Tim AU - Connor,Tim TI - 91 mistakes smart salespeople make: how to turn any mistake into a successful sale SN - 9789833831777 PY - 2006/// CY - Naperville, Ill. PB - Sourcebooks KW - Selling N1 - Rev. ed. of: You call THAT selling : 91 dumb things salespeople do to sabotage their success; Includes index; Attitude mistakes -- Prospecting mistakes -- Sales presentation mistakes -- Handling objections and closing mistakes -- Time and territory management mistakes -- Record-keeping mistakes -- After-sales service mistakes -- Sales quiz answers -- Personal skill and attitude assessment -- Summary -- Afterword: Are salespeople becoming obsolete? ER -