TY - BOOK AU - Monizaihasra Mohamed, TI - The influence of service fairness and hospitality on behavioural intentions in airlines services PY - 2017/// KW - Universiti Kebangsaan Malaysia KW - Dissertations KW - Dissertations, Academic KW - Malaysia KW - Hospitality industry KW - Management KW - Tourism KW - Airlines KW - Employees N1 - Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2017; References : page [177]-213 ER -