Monizaihasra Mohamed, <br/><br/>
The influence of service fairness and hospitality on behavioural intentions in airlines services / 
Monizaihasra Binti Mohamed. 
 - xiii, 235 pages :  illustrations ;  30 cm. 
<br/><br/>Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2017. 
<br/><br/>References : page [177]-213. 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Universiti Kebangsaan Malaysia--Dissertations.
<br/><br/><label>Subjects--Topical Terms: </label><br/>Dissertations, Academic--Malaysia.<br/>Hospitality industry--Management.<br/>Tourism--Management.<br/>Airlines--Management.<br/>Airlines--Employees.