TY - BOOK AU - Sethna,Zubin AU - Blythe,Jim TI - Consumer behaviour SN - 9781473919129 PY - 2016///] CY - Los Angeles, London PB - SAGE KW - Consumer behavior KW - Textbooks N1 - Previous editions written solely by Blythe; Includes bibliographical references and index; Part 1: Consumer Behaviour in Context. Understanding Consumer Behaviour -- Consumer Behaviour and the Marketing Mix -- The Decision Making Process and Brand Interaction -- Innovation and Digital Technologies -- Consumption in B2C VS. B2B -- Part 2: Psychological Issues in Consumer Behaviour. Drive, Motivation and Hedonism -- The Self and Personality -- Perception -- Learning and Knowledge -- Attitude Formation and Change -- Part 3: Sociological Issues in Consumer Behaviour. Reference Groups -- Age, Gender and Familial Roles -- Culture and Class -- Ethical Consumption -- Part 4: Consumer Behaviour in Conclusion. Post-Purchase Behaviour ER -