TY - BOOK AU - Kelsey,Russell TI - Patient safety: investigating and reporting serious clinical incidents SN - 9781498781169 PY - 2017///], ©2017 CY - Boca Raton, Florida PB - CRC Press KW - Patient Safety KW - Root Cause Analysis KW - methods KW - Safety Management KW - Medical Errors KW - prevention & control KW - Mandatory Reporting ER -