Peshek, Stephanie C., <br/><br/>
Professional skills for the pharmacy technician / 
Stephanie C. Peshek. 
 - xix, 218 pages :  illustrations ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>History and traditional technician roles -- Professionalism and ethics -- Patient safety -- Training and mentoring -- Organizational culture -- Human resources and labor relations -- Cultural competence -- Negotiation and emotional intelligence -- Customer service -- Substance abuse -- Security and risk management -- Career management -- The technician supervisor -- Technicians in inventory management and technology. 
<br/><br/><label>ISBN: </label>9781449629823  RM188.72 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Pharmacy Technicians.