Puteri Nemie John Kassim <br/><br/>
Improving patient complaint mechanisms in Malaysia  [article]: the role of law and medical organizations / 
Puteri Nemie John Kassim 
 - Kuala Lumpur, Malaysia :  IIUM Press,  2009 
<br/><br/> PTSL Koleksi Asia Tenggara : ( Pages 87-96 ), ( Call Number : Q180.A1 P76 2008 )