Ferraro, Eugene, <br/><br/>
Investigative interviewing :  psychology, method and practice / 
Eugene F. Ferraro. 
 - xxv, 363 pages :  illustrations ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Chapter 1: The Process of Investigation; Chapter 2: The Differences between the Public and Private Sector; Chapter 3: The Fundamentals of Interviewing; Chapter 4: The Investigative Interview Method; Chapter 5: Administrative Interviews and Communicating Our Results; Chapter 6: Deception Detection and the Process of Overcoming Objections and Denials; Chapter 7: Legal Challenges and Litigation Avoidance; Chapter 8: The Future of Investigative Interviewing; Chapter 9: Improving Results. 
<br/><br/><label>ISBN: </label>9781466590861  RM249.20 1466590866 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Criminal investigation--Psychological aspects.<br/>Interviewing in law enforcement--Psychological aspects.<br/>Police questioning--Psychological aspects.<br/>Employee crimes.<br/>Interviewing--Technique.<br/>Investigations--Handbooks, manuals, etc.