Best practices for transportation agency use of social media / editors : Susan Bregman, Kari Edison Watkins. - xviii, 313 pages ; 24 cm.

Includes bibliographical references and index.

9781466568600 (hardcover : alk. paper) RM237.80


Transportation agencies--Customer services--United States.
Transportation agencies--Public relations--Public relations.
Social media--United States.
Internet in public administration--United States.