Best practices for transportation agency use of social media /
editors : Susan Bregman, Kari Edison Watkins.
- xviii, 313 pages ; 24 cm.
Includes bibliographical references and index.
9781466568600 (hardcover : alk. paper) RM237.80
Transportation agencies--Customer services--United States. Transportation agencies--Public relations--Public relations. Social media--United States. Internet in public administration--United States.