Pengurusan kualiti dan perpustakaan : ke arah transformasi pengajian tinggi negara - Che Azlan Taib; Hartini Ahmad; Nor Hasni Osman (Sintok, Kedah : Universiti Utara Malaysia, 2015)
Bibliografi : mukasurat 283-[302].
Keywords: Library administration -- Malaysia; Total quality management in higher education -- Malaysia; Information services -- Malaysia