Pharmaceutical process design and management /
Kate McCormick and D. Wylie McVay Jr.
- xvi, 268 pages. : illustration ; 26 cm.
Includes bibliographical references (p. [257]-260) and index.
Why process management is important -- Artisan heritage -- Man : the mind of the process -- Machine : the voice of the process -- Method : the techniques of process control -- Materials : the life-blood of the process -- Environment -- Changing the way we think -- Cause and effect : getting to the root cause -- Corrective action and preventive action : fixing the inevitable oops -- Process-driven quality systems -- Statistics and decision boundaries : data certainty -- Problem-solving tools and techniques -- Reducing risk : the new paradigm -- Customers -- Process integrated accounting.