TY - BOOK AU - Koni,Aida I.M. TI - Service quality assessment of higher education in Palestine PY - 2013/// KW - Universiti Kebangsaan Malaysia KW - Dissertations KW - Education, Higher KW - Evaluation KW - Palestine KW - Customer services KW - Quality control KW - Dissertations, Academic KW - Malaysia N1 - Tesis (Sarjana Kajian Asia Barat) - Universiti Kebangsaan Malaysia, 2013; Rujukan : mukasurat [129]-144 ER -