Koni, Aida I.M.,
Service quality assessment of higher education in Palestine /
Aida I.M. Koni.
- xiii, 154 pages, illustrations ; 30 cm.
Tesis (Sarjana Kajian Asia Barat) - Universiti Kebangsaan Malaysia, 2013.
Rujukan : mukasurat [129]-144.
Universiti Kebangsaan Malaysia--Dissertations.
Education, Higher--Evaluation.
Education, Higher--Evaluation.--Palestine
Customer services--Quality control.
Dissertations, Academic--Malaysia.