Koni, Aida I.M.,

Service quality assessment of higher education in Palestine / Aida I.M. Koni. - xiii, 154 pages, illustrations ; 30 cm.

Tesis (Sarjana Kajian Asia Barat) - Universiti Kebangsaan Malaysia, 2013.

Rujukan : mukasurat [129]-144.


Universiti Kebangsaan Malaysia--Dissertations.


Education, Higher--Evaluation.
Education, Higher--Evaluation.--Palestine
Customer services--Quality control.
Dissertations, Academic--Malaysia.