A drive for excellence : how a culture of "continuous improvement" transforms GDEX from failure to Malaysia's leading express carrier - Soon, Philemon H. M.; GD Express Carrier Berhad (Subang Jaya, Selangor : Sun Edition Communication, 2013)
Includes bibliographical references (pages 163-165).
Keywords: Teong, Teck Lean; Express service -- Malaysia; Business logistics -- Malaysia; Business logistics -- Management; Delivery of goods -- Malaysia