TY  - BOOK
AU  - Hitpass,Bernhard
TI  - Business process management: concepts, and how to apply and integrate it with IT 
SN  - 9781500540029 (paperback)
PY  - 2014///
CY  - New York
PB  - CreateSpace Independent Publishing Platform
KW  - Industrial management
KW  - Information technology
KW  - Management
KW  - Workflow
KW  - Business planning
N1  - Bacaan Asas Fakulti; Includes bibliographical references and index
ER  -