TY - BOOK AU - Graupp,Patrick AU - Purrier,Martha TI - Getting to standard work in health care: using TWI to create a foundation for quality care SN - 9781439878507 PY - 2013///], ©2013 CY - Boca Raton PB - CRC Press KW - Quality Assurance, Health Care KW - standards KW - Inservice Training KW - methods KW - Quality Improvement KW - Total Quality Management KW - Delivery of Health Care KW - organization & administration N1 - Includes bibliographical references and index ER -