Graupp, Patrick, <br/><br/>
Getting to standard work in health care :  using TWI to create a foundation for quality care / 
Patrick Graupp, Martha Purrier ; foreword by Gary Kaplan. 
 - xxvi, 197 pages :  illustrations ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439878507  RM208.33 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Assurance, Health Care--standards.<br/>Inservice Training--methods.<br/>Quality Improvement--standards.<br/>Total Quality Management--methods.<br/>Delivery of Health Care--organization & administration.