TY - BOOK AU - Iannone,N.F AU - Iannone,Marvin D AU - Bernstein,Jeff TI - Supervision of police personnel SN - 9780132973823 (alk. paper) PY - 2014///] CY - Boston PB - Pearson KW - Police KW - Supervision of KW - United States KW - Police administration N1 - Includes bibliographical references and index; Preface -- Acknowledgments -- The supervisor's role -- The supervisor's function in organization, administration, and management -- Leadership, supervision, and command presence -- The training function : problems and approaches to the in-structional process -- Interpersonal communications -- Principles of interviewing -- Some psychological aspects of supervision -- Special problems in counseling and remediation -- Employee dissatisfaction and grievances -- Discipline : principles, policies, and practices -- Personnel complaint investigation procedures and techniques -- Personnel evaluation systems standards and methods -- Tactical deployment of field forces -- Selected references -- Index ER -