TY  - BOOK
AU  - Arnold,Kenneth L.
AU  - Holler,Michael
TI  - Quality assurance: methods and technologies 
SN  - 0071140085 (paperback)
PY  - 1996///
CY  - New York
PB  - Glencoe/McGraw-Hill
KW  - Quality assurance
N1  - 'International edition.'; Includes bibliographical references (p. 357-361) and index
ER  -