TY  - BOOK
AU  - Chisholm-Burns,Marie A.
AU  - Vaillancourt,Allison M.
AU  - Shepherd,Marv
TI  - Pharmacy management, leadership, marketing, and finance
SN  - 9781449657253 (pbk. : alk. paper)
PY  - 2014///]
CY  - Burlington, MA
PB  - Jones & Bartlett Learning
KW  - Pharmacy Administration
KW  - Financial management
KW  - Leadership
KW  - Marketing
KW  - Pharmacies
KW  - economics
KW  - Pharmacy management
KW  - fast
N1  - Includes bibliographical references and index; Sect. I. Pharmacy management and leadership -- Management essentials for pharmacists -- Leadership essentials for pharmacists -- Communicating effectively with others -- Managing conflict and building consensus -- Negotiation techniques -- Leading and managing change -- Sect. II. Planning -- Strategic planning to achieve results -- Pharmacy business and staff planning -- Sect.  III. Pharmacy and clinical operations -- Significant laws affecting pharmacy practice management -- Pharmacy operations: workflow, practice activities, medication safety, and technology -- Purchasing and managing inventory -- Justifying and planning patient care services -- Developing and evaluating clinical pharmacy services -- Quality improvement -- Achieving and measuring patient satisfaction -- Sect. IV.  Finance -- Third-party payment for prescription medications -- Cents and sensibility: understanding the numbers -- Integrating pharmacoeconomic principles and pharmacy management -- Personal finance -- Sect.  V.  Risk management -- The basics of managing risk -- Insurance fundamentals -- Sect. VI.  Human resources -- Employment law essentials -- Creating and identifying desirable workplaces -- Successful recruitment and hiring strategies -- Effective performance management -- Sect. VII.  Marketing and promotion -- Understanding and applying marketing strategies -- Advertising and promotion -- Sect. VIII  Professional effectiveness -- Developing professionalism -- Ethical decision making -- Creating your personal brand and influencing others -- Innovation and entrepreneurship -- Managing your time
ER  -