Hayes, Derek A. <br/><br/>
Effective communication in nursing / 
Derek A. Hayes, Rohani Arshad. 
 - Oxford :  Oxford University Press,  2012. 
 - xx, 260 p. :  ill. ;  26 cm. 
<br/><br/><label>ISBN: </label>9789834509750  RM44.91 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.<br/>Writing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Nurses' Instruction.