Clayton, Mike. <br/><br/>
How to speak so people listen  grab their attention and get your message heard /  [electronic resource] : 
Mike Clayton. 
 - Harlow, England :  Pearson,  2013. 
 - 234 p. :  ill. ;  21 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780273786375 (paperback.)  RM58.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations.<br/>Oral communication.<br/>Interpersonal communication.