TY  - BOOK
AU  - McMains,Michael J.
AU  - Mullins,Wayman C.
TI  - Crisis negotiations: managing critical incidents and hostage situations in law enforcement and corrections 
SN  - 9781455776474 (pbk.)
PY  - 2014///
CY  - Waltham, MA
PB  - Anderson Publishing
KW  - Hostage negotiations
KW  - United States
KW  - Crisis management
KW  - Law enforcement
N1  - Includes bibliographical references and indexes; Crisis management history and overview -- Crisis management : crisis response team elements -- Crisis management : goals, tasks, and skills : the REACCT model -- Crisis management : risk assessment -- Crisis management : communication in crisis negotiations -- Crisis managment : negotiating with emotionally disturbed and mentally ill individuals : recognition and guidelines -- Crisis management : negotiating with depressed and suicidal persons -- Crisis management : negotiating with special populations -- Crisis management : the extraordinary and unique : prisons, correctional facilities, and special negotiation incidents -- Crisis management : hostage dynamics -- Crisis management : managing stress and trauma
ER  -