Mohammad Nameghi, Ehsaneh Nejad,

The influence of perceived image on passengers' expectation towards inflight hospitality of national carries / Ehsaneh Nejad Mohammad Nameghi. - xiii, 197 pages : illustrations ; 30 cm.

Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2013.

References : page 151-196.


Universiti Kebangsaan Malaysia--Dissertations.


Dissertations, Academic--Malaysia.
Hospitality industry.
Airlines.