The theory and practice of change management / 
John Hayes. 
 - Foutrth edition. 
 - Basingstoke :  Palgrave MacMillan,  2014. 
 - xxv, 521 p.  ill.;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781137275349 (pbk.)  RM267.98 1137275340 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change--Management.