Dubey, Sanjiva Shankar. <br/><br/>
It services business management :  concepts processes and practices/ 
Sanjiva Shankar Dubey. 
 - Eastern economy edition. 
 - xvii, 201 pages  illustrations  24 cm. 
<br/><br/><label>ISBN: </label>9788120345317 (pbk)  RM50.90 8120345312 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.