TY  - BOOK
AU  - Futrell,Charles
TI  - ABC's of relationship selling through service
SN  - 9780078028939 (pbk.)
PY  - 2013///]
CY  - New York, NY
PB  - McGraw-Hill Companies, Inc.
KW  - Selling
N1  - Includes bibliographical references (pages 482-485) and index
ER  -