TY - GEN AU - Nor Azila Mohd Noor AU - Azilah Kasim AU - Norzeiriani Ahmad ED - Malaysia. TI - Antecedents and consequences of customer-orientation behaviour among front liners in hotel industry PY - 2006/// CY - Putrajaya PB - Kementerian Pengajian Tinngi Malaysia N1 - PTSL: Koleksi Dokumen ER -