Nor Azila Mohd Noor <br/><br/>
Antecedents and consequences of customer-orientation behaviour among front liners in hotel industry  [article]/ 
Nor Azila Mohd Noor, Azilah Kasim and Norzeiriani Ahmad 
 - Putrajaya :  Kementerian Pengajian Tinngi Malaysia,  2006 
<br/><br/> PTSL: Koleksi Dokumen