TY - BOOK AU - Semple,Euan TI - Organizations don't tweet, people do: a managers guide to the social Web SN - 9781119950554 (hbk.) PY - 2012/// CY - Chichester, West Sussex PB - Wiley KW - Online social networks KW - Management N1 - Includes bibliographical references (p. [271]-272) and index ER -