TY  - BOOK
AU  - Fells,R.E.
TI  - Effective negotiation: from research to results 
SN  - 9781107605381 (pbk)
PY  - 2012///
CY  - Cambridge, England
PB  - Cambridge University Press
KW  - Negotiation in business
N1  - Includes bibliographical references (p. 241-254) and index
ER  -