TY - BOOK AU - Zeidner,Moshe AU - Matthews,Gerald AU - Roberts,Richard D. TI - What we know about emotional intelligence: how it affects learning, work, relationships, and our mental health SN - 9780262517577 (pbk.) PY - 2012/// CY - Cambridge, Mass. PB - MIT Press KW - Emotional intelligence N1 - 'A Bradford book.'; Includes bibliographical references and index ER -