TY  - BOOK
AU  - Umlas,Judith W.
TI  - Grateful leadership: using the power of acknowledgement to engage all your people and achieve superior results 
SN  - 9780071799522 (hardcover : acid-free paper)
PY  - 2013///], ©2013
CY  - New York
PB  - McGraw-Hill
KW  - Leadership
KW  - Employee motivation
N1  - Includes bibliographical references and index
ER  -