Mergel, Ines,  1972- <br/><br/>
Social media in the public sector field guide :  designing and implementing strategies and policies / 
Ines Mergel and Bill Greeves. 
 - xx, 201 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781118109939 (pbk.)  RM97.72 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration.<br/>Social media--Political aspects.<br/>Political participation--Technological innovations.