Mohd Zul-Azmi Ishak. <br/><br/>
Applying Quality Management System (QMS) in Perpustakaan Tun Dr. Ismail University Teknologi Malaysia (UiTM), Johor  [article] / 
Mohd Zul-Azmi Ishak and Abdul Razak Abu. 
<br/><br/> Session 5 - Quality Strategies