TY - BOOK AU - Samsonowa,Tatjana TI - Industrial research performance management: key performance indicators in the ICT industry T2 - Contributions to management science SN - 9783790827613 PY - 2012/// CY - New York PB - Springer KW - Information technology KW - Management KW - Research, Industrial KW - Performance N1 - Bibliography : p. 451-459 ER -