Samsonowa, Tatjana. <br/><br/>
Industrial research performance management :  key performance indicators in the ICT industry / 
Tatjana Samsonowa. 
 - New York :  Springer,  2012. 
 - xii, 461 p. :  ill. ;  24 cm. 
 - Contributions to management science. .
<br/><br/>Bibliography : p. 451-459. 
<br/><br/><label>ISBN: </label>9783790827613  RM516.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management.<br/>Research, Industrial--Management.<br/>Performance--Management.