Roslina Ab Wahid.
Quality management : principles, systems and tools /
Roslina Ab Wahid.
- 2nd ed.
- Shah Alam : UiTM Press, 2012.
- x, 166 p. : ill. ; 23 cm.
Includes bibliographical references (p. [161]-162) and index.
9789673634071 RM29.00
Quality assurance--Management.
Total quality management.
Quality control.
Organizational effectiveness.