Waldron, Vincent R. <br/><br/>
Communicating emotion at work / 
Vincent R. Waldron. 
 - Cambridge :  Polity,  2012. 
 - xvi, 194 p. :  ill. ;  22 cm. 
 - Key themes in organizational communication. .
 - Key themes in organizational communication. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/> 'The book chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations.  It takes a decidedly positive approach, rocognizing that emotional communication is a vital and creative response to the challenges of life ini complex organizations.  The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion.  At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.'--BOOK JACKET. 
<br/><br/><label>ISBN: </label>9780745648958 (hbk.)  RM205.89 0745648959 (hbk.) 9780745648965 (pbk.) 0745648967 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management--Psychological aspects.<br/>Emotions.