TY  - BOOK
AU  - Berman,Evan M.
AU  - Berman,Dira
TI  - People skills at work
SN  - 9781420093858 (hbk.)
PY  - 2012///
CY  - Boca Raton, Fl.
PB  - CRC Press
KW  - Psychology, Industrial
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 395-409) and index
ER  -