Berman, Evan M. <br/><br/>
People skills at work / 
Evan Berman and Dira Berman. 
 - Boca Raton, Fl. :  CRC Press,  2012. 
 - xvi, 419 p. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. 395-409) and index. 
<br/><br/><label>ISBN: </label>9781420093858 (hbk.)  RM147.79 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Psychology, Industrial.<br/>Interpersonal relations.<br/>Interpersonal communication.