TY  - BOOK
AU  - White,Connie M.
AU  - White,Connie M.
TI  - Social media, crisis communication, and emergency management: leveraging  Web 2.0 technologies 
SN  - 9781439853498 (hbk.)
PY  - 2012///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Facebook (Electronic resource)
KW  - Twitter
KW  - Social media
KW  - Online social networks
KW  - Emergency management
N1  - Includes bibliographical references (p. 291-294) and index
ER  -