TY  - BOOK
AU  - Taneja,Nawal K.
TI  - The passenger has gone digital and mobile: accessing and connecting through information and technology 
SN  - 9781409435020 (hbk)
PY  - 2011///
CY  - Burlington, VT
PB  - Ashgate
KW  - Airlines
KW  - Management
KW  - Technological innovations
KW  - Economic aspects
KW  - Customer services
KW  - Cost of operation
ER  -