Pengurusan kualiti menyeluruh = Total quality management
Total quality management
- Petaling Jaya : Perbadanan Produktiviti Malaysia, 2008
- 88 p. : ill. ; 15 cm
- Buku panduan mudah Measuring up .
- Buku panduan mudah Measuring up (Perbadanan Produktiviti Malaysia) .
Hadiah
Total quality management Management Public administration Quality assurance--Standards--Malaysia