Communication skills in pharmacy practice : a practical guide for students and practitioners - Beardsley, Robert S.; Kimberlin, Carole L.; Tindall, William N. (Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, 2012)
This book includes online access at http://thepoint.lww.com/Beardsley6e, please refer library staff for the password.
Keywords: Communication; Pharmacists; Professional-Patient Relations